As technology becomes increasingly entrenched in daily life, the need for support has increased sharply. Downtime is no longer an inconvenience, but is now a legitimate threat to both productivity and profitability, both for individuals and businesses. With the right remote computer repair service, you can get the help you need quickly and easily. Here are five of the best remote computer repair services available today.
Geek Squad is one of the most well-known repair services on the market and a staple of any Best Buy you visit. They offer secure remote connections to your PC, allowing you to disconnect at any time. After an evaluation, their technicians will tell you what to do to repair or speed up your machine. Geek Squad specializes in remote virus removal, installing anti-virus software, adjusting your PC, and ensuring that you have adequate Internet security.
ITSatisfyis a popular website for repairing problems with tablets, laptops and desktop computers.
The remote computer repair website offers a free help line to help diagnose what the problem might be. You can also chat live with a technician at any time if you're a night owl and you work on your PC when everyone else is asleep.
GeeksonSiteis a comprehensive service that offers face-to-face and remote technical support. They provide service in most major cities in the US, but if all you need is technical support, their service is affordable and fast. With their remote service, GeeksonSite will also perform a “system adjustment” in which they scan your computer for viruses, malware and other potential problems.
They also clean temporary files and defragment the hard drive to improve the overall performance of your computer.
AskPCExpertslists a range of brand-specific services for computers and devices, including tablets, cameras, smartphones and digital audio players. They offer membership options for both individual users and small businesses, and prices drop significantly for two- and three-year contracts. A network configuration service is available for homes and businesses, where AskPCExperts technical staff will install and configure routers, network security, and voice over IP service.
Tech to Usbusiness plans indicate a response time of one hour and 9 to 5 pm. A variety of on-demand options are also offered, including server support, firewalls, data recovery, and more.
Bask users report strong satisfaction with technical knowledge and service efficiency. Ultimately, many of today's remote technical support companies offer similar packages and pricing. While unique solutions can provide substantial savings, continuous service plans often guarantee the best value for users with frequently asked questions and minor issues. Always check the fine print and ask a lot of questions before committing to the long term, as the support option you invest in is likely to play an important role in the reliability of your technology.